Support, Forums

Support for Mandala Painter is always close at hand. An E-mail message will get the quickest response. Be certain to provide background information as much as possible.

Include (at least) the following information if you encounter a problem with the software:

  • Your operating system for example Windows XP Professional or Windows 2000.
  • How much RAM your computer has installed (sometimes called "memory"). If you don't know how to check this, open an Explorer window (not Internet Explorer, but Windows Explorer) and select Help/About. It should show you a listing on the bottom of the dialog: Physical memory available to Windows. That will give you the RAM, but not swap file, available to the system for most versions of Windows.
  • Your computer's CPU and speed (for example, Pentium IV, 2GHZ).

A concise description of the problem and what you did to get it to happen. If you can get it to repeat at will, please give us every step from beginning until the end, that will help us replicate your problem. Explain it so we can re-create it here, and we'll do our best to find out what causes it and get back to you with a possible solution.

For your better help we included a system information module to the program. If you would like to send your detailed system info just navigate to Main menu / Help / System information and copy the contents of the window and paste into your email.

We welcome your suggestions and comments. E-mail ideas for new features, improvements, or other subjects to support@mandalapainter.com.

And visit our Website to download our latest releases, and find out more information about Mandala Painter and our other products.

Forums

To receive help from other users of the program, regitster yourself at www.mandalapainter.com and use the forum. You can share your ideas, ask your questions.
To use the forum surf to www.mandalapainter.com/forum

 

Mandala Painter Help - www.mandalapainter.com
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